Customer Reviews

Seller took obvious care in packaging the three items I bought. They arrived in two shipments. The package with one item was fine. The other package had 2 items, both posters, one smaller than the other. And that is the problem. Mailing these  2 flat items together caused the smaller one to get jostled around and one corner got smashed. Impossible to straighten. I may trim the entire item to get rid of the crumpled corner. Another vendor mailed me a similar package. Flat items, one smaller than the other. Same damage as in this case. Please ship in a different fashion. Other customers will appreciate it. 

Review collected from desenio.com

The whole process was first class and could not have been better except for the delivery as the cardboard box packing arrived damp and damaged. Luckily and by some miracle the print inside was undamaged. I recommended to your customer services that sturdy tubes should be used for rolled prints.

Review collected from desenio.co.uk

Order still not received 

Review collected from desenio.co.uk

High quality and made to order with great care

Review collected from desenio.ca

Great item! Fair pricing. No fuss with delivery. Great experience! 

Review collected from desenio.co.uk

Still not received my order!!

Review collected from desenio.co.uk

I have a bedroom for my granddaugter in my home. She is a little quirky and I thought she would love the artwork "Vintage Doggo Print" and she did!!! It looks amazing and so fits her personality. I will recommend this company to my friends and family.

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Still waiting on receiving prints and frames 

Review collected from desenio.co.uk

I’m still waiting on my delivery, I’ve contacted customer services for help and keep being today to wait till tomorrow, how many more tomorrow do I have to receive before they actually look into where my order has gone?

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My posters came damaged - I needed them for a project so I asked for a refund because the replacements would come too late for what I need. Customer service ignored my request and is sending a replacement instead. I don't want the order anymore, I want a refund.

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Very happy with my prints beautiful and colourful 

Review collected from desenio.ie

Delivery took longer than expected. For the price paid I did expect better quality. The small prints and gold frames were overall better than the large prints with gold frames. Frames were not great quality and instead of glass they were perspex. Everything looks fine from a distance. I just felt disappointed and overcharged.

Review collected from desenio.ie

Ordering the print was great but it was sent in a flimsy ass card envelope with no protective layer inside to properly protect it either from being bashed or get wet. It did arrive with a big fold down it because of that. I’d have thought a company sending prints would send them more securely so I’d question whether to order from Desenio again

Review collected from desenio.co.uk

Canvas arrived much quicker than expected and quality was excellent. Very happy with my purcharse.

Review collected from desenio.ie

I haven't received my order 

Review collected from desenio.co.uk

Lovely service and great quality all packed up beautifully !

Review collected from desenio.co.uk

Hello I still haven’t recieved the goods! Regards, Raul

Review collected from desenio.eu

Will order again! 

Review collected from desenio.ca

I placed a duplicate order by mistake, tried to cancel it within 5 minutes of ordering and they said i wasnt able to as the order had already been processed. Now Im being charged £9 to return the duplicated order. I feel it was a scam to get more money out of me. Shame as the prints were nice. 

Review collected from desenio.co.uk

I’ve ordered a few times from Desenio, beautiful prints, great price and speedy delivery. Would definitely recommend 

Review collected from desenio.co.uk

Very happy with the selection. Very good service !

Review collected from desenio.ca

Arrived damaged- and unusable - the 2 posters were packed in a flimsy box which didn't survive delivery. Both posters are badly creased. I have submitted a refund claim but one week on and I still have not had a reply/confirmation of refund.. Very poor first-time experience ordering from Desenio

Review collected from desenio.co.uk

Absolutely love my prints goes perfectly with our colour scheme 

Review collected from desenio.co.uk

Love 

Review collected from desenio.com

I was very pleased with my purchase of decorative panels the quality is exceptional and quick delivery would highly recommend 

Review collected from desenio.co.uk

Look beautiful, quick delivery . Very happy 

Review collected from desenio.com.au

Delivery very delayed. Still waiting for my prints to arrive. Customer service had not been helpful. I wouldn't order from them again.

Review collected from desenio.co.uk

The delivery guy didn’t put my package in front of my apartment door.  I just happened to check the mail and I noticed that it was a box lying on the floor downstairs where anyone could have taken my package. I’m so glad that I checked the mail that evening.

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Lovely prints

Review collected from desenio.co.uk

Picture was lovely packaging was good the only issue was the later than estimated delivery 

Review collected from desenio.co.uk

The posters arrived damaged. It appears they were taken out of the box, crushed, and then placed back inside. The box had been stapled shut, but it does not appear that the staples were original. Based on the condition of the posters and the packaging, it seems the damage may have occurred through delivery 

Review collected from desenio.eu

Package never arrived

Review collected from desenio.ca

Great service and delivery 

Review collected from desenio.co.uk

Double charged me and took over a month to remedy, still waiting on the correction.

Review collected from desenio.com

Product was left outside in the rain. Soaked down to the product inside. Product quality feel cheaper than expected for price. 

Review collected from desenio.co.uk

Faulty product and no one has replied to my email asking for assistance

Review collected from desenio.co.uk